Privacy policy | DayPass

Privacy policy

Introduction

We reserve the right to modify this Policy at any time, and we will notify you of any material changes to the Policy by posting the modified Policy at https://www.daypasshotel.com/privacy. We encourage you to check this page periodically for any changes. By using or navigating DAYPASSHOTEL’s web site located at https://www.daypasshotel.com/ or any product or service offered by DAYPASSHOTEL (collectively, the “Services”), you acknowledge that you have read, understand, and agree to be bound by this Policy or any modified Policy as posted. If you do not agree to these terms, please do not use or access the Services.

Owners Data:

Wantudu S.L.

CIF B76081173

Address: Edificio Polivalente II, of. 3-4 Pl. 3ª Parque Científico Tecnológico de Tafira 35017 Las Palmas de Gran Canaria

What information is collected?

We do not collect personally identifiable information except where you specifically provide us with such information. With your consent, we may collect your full name, e-mail address, street address, telephone number, and other contact information. We generally collect this personal information on our registration and order forms when you sign up to receive products or services through our Services.

Aggregate technical information (such as screen resolution, browser language, etc.) and anonymous demographic information (such as your postal or zip code, the web site that you came from, etc.) is collected during your usage of the Services.

What is done with the information collected?

We use personal information and other demographic or profile information you provide to us to fulfill your orders or requests, to attempt to prevent fraudulent transactions, to improve the content of our web page in order to enhance your experience, and to contact you when necessary.

Whenever possible, we use non-identifiable information (such as anonymous demographic information) rather than personal information. Non-identifiable information is used to tailor your experiences with our Services by showing content in which we think you will be interested and displaying content according to your preferences. We may use aggregate data for a variety of purposes, including analyzing user behavior and characteristics in order to measure interest in (and use of) the various portions and areas of our Services. We also use the information collected to evaluate and improve our services and analyze traffic to our Services.

Personal information collected on our Services is typically stored and processed in Spain; however, in some instances, it may be transferred, stored, and/or processed outside of Spain. It is important for you to note that the laws on holding data in Spain (or any other country in which we transfer, store or process your data) may be less stringent than the laws of your country, but DAYPASSHOTEL intends to adhere to the principles set forth in this Policy, unless otherwise required by applicable laws. By using our Services, you consent to the transfer of your personal information to any country in the world in accordance with the terms of this Policy.

Is information collected shared with third parties?

DAYPASSHOTEL may share your information with our agents, processors, or contractors in order to fulfill your purchase order. You should note, however, that DAYPASSHOTEL is opposed to spam mail activities and does not participate in such mailings, nor do we release or authorize the use of membership data for such purposes.

Your ordering data will be sent to the providers of the service of your choice. Your credit card information will only be sent to these providers only if the services are cancelled. Daypasshotels stores your credit card data in a secure system, avoiding any unauthorized access to them. Providers are not allowed to your use your contact information for any any purpose than providing the purchased service. Daypsshotel does not store your credit card information after the service is provided, deleting all your credit card information.

We may use statistical analysis of aggregate information to inform advertisers of aggregate user demographics and behavior, as well as the number of users that have been exposed to or clicked on their advertising banners. We will provide only aggregate data from these analyses to third parties.

We may share information we collect with third party service providers to manage certain aspects of the services we provide, such as maintaining our servers and processing or fulfilling orders for products and services you purchase through the Services. We ensure that the third party service providers that we share your information with have privacy policies in place substantially similar to our own.

We may transfer your information to a third party as a result of a sale, acquisition, merger, or reorganization involving DAYPASSHOTEL, its affiliates, related companies, or any of their respective assets.

We may also disclose your information in special cases if required to do so by law, court order, or other governmental authority, or when we believe in good faith that disclosing this information is otherwise necessary or advisable, such as to identify, contact, or bring legal action against someone who may be causing injury to – or interfering with – the rights or property of DAYPASSHOTEL, the Services, another user, or anyone else that could be harmed by such activities (for example, identify theft or fraud).

Do our Services use cookies?

Yes. “Cookies” are pieces of information (actually, alphanumeric identifiers) generated by web servers and stored in your computer for future access. Cookies cannot view or retrieve data from other cookies, nor can they capture files or data stored on your computer. We, our partners, and our suppliers use cookie technology to enhance your online experience by making it easier for you to navigate through our Services or make a feature work better. We also use cookies to track affiliates that refer you to our Services. These particular cookies are saved on your computer and collect no data from you. Generally, cookies can be disabled. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you would like to use the Services, you may do so without accepting cookies. However, you should understand that if you choose not to accept cookies, some areas of the Services may not function properly or optimally and you will not be permitted to access certain secured areas of the Services.

How long is information retained?

Different information is used for different purposes, and is subject to different standards and regulations. In general, information is retained for such period of time as is felt necessary to provide you with services you request, to comply with applicable regulations or legislation, and to ensure that you have a reasonable opportunity to access the information. If you no longer consent to us retaining your personal information, you can request that it be removed by contacting us as outlined at: https://www.daypasshotel.com/en/contacto

Is correspondence that you send to us saved?

Yes. If you send us correspondence, including e-mails, we may retain such information along with any records of your account. We may also retain customer service correspondence and other correspondence involving you, DAYPASSHOTEL, our partners, and our suppliers. We may retain these records in order to provide you with services you request, to measure and improve our customer service, and to investigate potential fraud and violation of DAYPASSHOTEL’s Terms of Use. We may, over time, delete these records.

Is the website secure?

Yes, the portions of our website (and our other Services) that handle sensitive confidential information are secure.

We are committed to maintaining the security of your information and have measures in place to protect against the loss, misuse, and alteration of the information under our control. We employ the latest and most secure techniques available for protecting our systems from intrusion by unauthorized individuals, and we are constantly upgrading our security as better methods become available. Our data center utilizes state-of-the-art physical security measures to prevent unauthorized access to the facility. In addition, all information is stored in a secure location behind firewalls and other sophisticated security systems with limited (need-to-know) administrative access. All DAYPASSHOTEL employees who have access to, or are associated with, the processing of personal information are contractually obligated to respect the confidentiality of your information and abide by the privacy standards we have established. Please be aware that no security measures are perfect or impenetrable. Therefore, although we use industry standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal information.

Does this Policy apply to other websites?

No. The Services may contain links to other Internet websites. By clicking on a third party advertising banner or certain other links, you will be redirected out of the Services and to such third party websites.

We are not responsible for the privacy policies of other websites or services. You should make sure that you read and understand any applicable third party privacy policies, and you should direct any questions concerns to the relevant third party administrators or webmasters prior to providing any personally identifiable information.

How can I unsubscribe?

With your permission, we sometimes e-mail you in order to provide targeted marketing from our Services. We only send such e-mails when you have specifically requested them. All e-mails you receive from us will include specific instructions on how to unsubscribe and you may unsubscribe at any time. Additionally, we give you the following options for removing your information from our database:

Can personal information be updated or corrected?

Yes. You may correct or update your personal information by writing to our Privacy Officer:

We value your opinion. If you have any comments or questions about our Privacy Policy, you can e-mail or write to us at the addresses above.

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